MOST ASKED QUESTIONS BY THE CUSTOMER

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Answers to the Most Asked Questions by Our Clients!

How Can I Place The Order?

You can place your order directly through our website, by email, or by calling on +1(518)631 4441 our sales team. We’ll guide you through every step.

What Payment Methods Are Available?

All widely used payment methord options, including PayPal, Visa, Mastercard, American Express, and Discover, are accepted at U Custom Packaging.

Do You Ship Outside The United States?

Yes, we are able to send anywhere in the world without extra shipping charges or needless delays because to our global packaging boxes production facilities.

How Long Does It Take To Put One Piece Together?

There’s no need for concern. The flat box can be quickly reassembled to its intended shape in under a second. You can use it quickly.

Can Your Experts Remove All Errors From My Box Design?

Yes! Our experts review and fix any design errors to ensure your box is print-ready. And the plus point is that it is free for our clients.

Can I Request A Specific Custom Size, Color Or Shape For Custom Boxes?

Yes! You can request any custom size, shape, or color style to fit your product perfectly — we fully customize each box to your specifications.

Can I Receive Pre-Designed Templates of Custom Packaging Boxes?

Yes. We have an amazing 1000+ collection of pre-designed templates for you. Just visit our site and message us.

How Can I Receive Rush Orders?

Yes, you can receive a rush order. Just let us know your deadline when ordering.

Can I Receive A Sample Of My Boxes Before They Are Produced?

Yes! Once you approve the sample, we’ll produce your boxes to match it perfectly. It will help ensure an error-free and smooth production.

How Long Does It Take To Put One Piece Together?
It’s nothing to be concerned about. In less than a second, you can quickly reconstruct the flat box back into its original shape.
Can I Receive A Sample Of My Boxes Before They Are Produced?
Of course, you can. We promise to send you the same boxes you approved based on the sample. You can always ask for a free sample from us if you’re not sure.
What Types Of Materials Can You Use For Custom Boxes?

We offer a wide range of materials, including cardboard, corrugated board, rigid stock, kraft paper, and eco-friendly or recycled options — all chosen to suit your product and branding needs.

U Custom Packaging